Cancellation Policies
1. Regular students may cancel one lesson per month with a full 24 hours notice to the teacher via e-mail so that he/she can get a make-up lesson.
2. All subsequent cancellations beyond one lesson per month will not be refunded or credited.
3. Payments for webcam lesson should be done at least with full 48hrs in advance to the lessons date and time.
4. Unused cancellations beyond just one per month cannot be banked towards subsequent months.
5. Less than 24 hours notice automatically forfeits the lesson.
6. A lesson which is missed but not cancelled will not be credited.
7. Under extreme circumstances/illnesses are dealt with the student must present a signed doctor’s paper to get the credit for his lesson(s)
8. Once the student has taken the first lesson from a set of lessons, he has to use the time he has booked before 50 days. If the student
decides to quit or discontinue lessons, no refunds will be granted.
9. Students who wish to discontinue lessons must provide notice at least with one week time.
10. If there were technical problems from the side of the student regarding connectivity or other issues the lesson will be charged.